Thai wellness massage & spa
About us
We are based in Brighton, Sussex. Thai Wellness Massage & Spa is in Preston Street, conveniently located between Western Road and the Seafront. We are a small and friendly Massage Salon with four tastefully decorated Massage Rooms, including a lovely couple’s room. Our Massage Rooms are clean and comfortable with a relaxing ambience where you will enjoy treatment under soft lighting, whilst listening to quiet Spa music.
Our professional team consists of passionate people, who demonstrate our core values, treat people with respect, encourage pure relaxation and are trained to meet your needs. We pride ourselves on our excellent Massage techniques and the quality service we provide to customers. We would like for you to discover the benefits of Massage, we enjoy seeing people live more enriched lives by relieving stress and muscular discomfort. We will carry out a consultation when you first arrive to discuss your needs prior to starting your treatment.
Customers can count on discretion and a professional service. We care for our customers and we want them to leave the Salon feeling good and fulfilled after receiving the care and attention they deserve. We want to take your mind and body on a journey, relieving you of muscular tension and helping you forget about the pressures of the outside world, relieving stress and anxiety and developing an inner calm and wellbeing. Success for us, is a returning customer, pleased with the service we provide and recognition of a more general sense of wellbeing.
We provide the following Massages; Traditional Thai, Relaxing Thai, Aromatherapy Thai, Deep Tissue Thai, Head, Back & Shoulder (Relaxing), Head, Back & Shoulder (Deep Tissue), Thai Foot, Hot Stones Thai, Thai Hot Herbal Compress, Thai Fusion, Warm Bamboo, Thai Hot Coconut Compress, Pregnancy Massage, Four Hands (Deep Tissue or Relaxing) and Couples (Choice of the above massages).
Our mission statement
At Thai Wellness Massage & Spa, the treatment of your choice is performed by a highly trained Thai Massage Therapist. Being strong advocates of Massage Therapy, we enjoy demonstrating our techniques and enjoy seeing the benefits that are realised at the end of each session. We appreciate our customers and fulfilment is accomplished knowing we have contributed towards our guests wellbeing in a relaxing and friendly environment.
Our vision statement
At Thai Wellness Massage & Spa, we want to grow our business based on our core values and a reputation gained from continuously providing the best possible treatment and experience for our customers. We want to become a Massage Salon of choice for residents in Brighton, Sussex and for visitors to the area. We are fortunate to be in an industry where we can help people and we want customers to look forward to visiting us and to leave relaxed, contented and with a smile.
Our Core Values
01
Professionalism
We commit to the highest level of professionalism and set the highest standards to deliver our very best in all that we do. Our highly skilled Massage Therapists will provide high quality treatments making sure your experience with us is a very rewarding one. We are dedicated in giving consistently exceptional service, focusing on our customers, and providing premium value
03
Positivity
Always be positive and care about everything we do. We believe in our people and recognise that passion and personality matters. Passion is the driving force behind the reason we do, what we do. We take pride in our work, value our performance, and never settle for anything but the best. We get job satisfaction through the unique talents that we have. Yet, through dedication and enthusiasm we still strive for improvement, identifying learning opportunities, and seeking innovation.
02
Respectfulness
Be respectful of others for who they are and treat people with dignity. Create a culture of honesty, with a commitment to integrity and responsibility. Stay humble, be thoughtful, and be genuine and do what we say we will do. Strive to do the right thing always, act truthfully and honourably. Be open and honest in your communication and about all options available giving the best advice possible.
04
Customer Experience
Treat customers the way we would like to be treated. Value our customers and deliver them amazing experiences. Develop relationships and a connection to allow a more personable service where you are attentive within a caring atmosphere. Add value to every customer, create a positive memorable experience whilst working within their specific needs.
05
Wellbeing
We appreciate having the opportunity to make a difference for so many people. We genuinely care and we are committed to supporting our customers and employees where we actively care for their mind and body. We are proud to be able to make positive differences in our customers lives and we are passionate about their general wellbeing.
06
Friendliness
Create a friendly yet relaxing environment, where everyone feels welcome. Create a culture of warmth and belonging and build relationships with customers so they can receive a more personalised and friendly service. Be grateful, positive and make people feel good. We believe that happiness is bringing joy, harmony, and fulfilment to people’s lives.